Data protection
Your privacy is our priority
At Visionbody, we understand the importance of protecting your privacy and personal information. This Privacy Policy describes how we collect, use, share, and protect the information you provide to us when you use our website or services. By using our services, you agree to the practices described in this policy.
Information we collect
- Personal information: We may collect personal information such as your name, email address, shipping address, billing information, and contact information when you make a purchase or create an account on our website.
- Payment information: We collect payment information, including credit card numbers, billing addresses, and other payment-related information, to process your orders. Please note that we use industry-standard encryption technologies to protect your payment information.
- Order history: We store your order history, including the products you have purchased, order dates, and transaction details.
- Communication: We may collect information about your interactions with our customer support team, including emails, chat logs, and customer service requests.
- Website usage: When you visit our website, we collect data about your browsing behavior, information about your device, your IP address, and cookies to improve your browsing experience and offer you personalized recommendations.
How we use your data
- Order fulfillment: We use your personal data to process your orders, complete transactions, and deliver products to the address you provide.
- Communication: We may use your contact information to send you order updates and shipping notifications and to respond to your inquiries or requests.
- Marketing: With your consent, we may send you promotional offers, newsletters, and updates about our products and services. You can opt out of receiving marketing communications at any time.
- Website improvement: We analyze website usage data to improve the functionality and usability of our website and to tailor our content to your preferences.
Information sharing
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners and service providers for specific purposes, such as shipping, payment processing, and customer support. These companies are contractually obligated to protect your data and may only use it for the specified purposes.
Data security
We use industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Your payment information is encrypted using Secure Socket Layer (SSL) technology.
Cookies
We use cookies to improve your browsing experience. You can manage your cookie settings through your browser settings.
Your rights
You have the right to:
- Access the personal data we hold about you.
- Correct any inaccuracies in your personal data.
- Request the deletion of your personal data, subject to legal provisions.
- Object to the processing of your personal data for marketing purposes.
- Request the transfer of your personal data to another controller, where possible.
Changes to this policy
We may update this privacy policy from time to time. The most current version is always available on our website, along with the effective date.
Contact
If you have any questions, concerns, or requests regarding your personal data or this privacy policy, please contact our data protection officer at support@vbtec.com.Thank. We are delighted that you have chosen VBTec. We value your trust and are committed to protecting your privacy throughout your shopping experience with us.